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Rebooting your DSS Receiver

Info below are not necessarily for HD receivers but could be useful to some who are looking for a way to revive their receivers.

Tip from an HT enthusiast:  DirecTV has been updating certain older receivers over the air to enable those receivers to work with H and HU signals when the cards are eventually swapped with HU cards. 

For regular subscription cards, any of the reset procedures below should work.  For the reprogrammed cars, it is well known that using a different card on the receiver (i.e., swapping cards with friends/neighbors and doing a reboot should do the trick.

If you are one of many whose DSS receiver was rendered useless by a recent DSS over-the-air software upgrade, you may want to take a look at some options to reset it.

Look for your brand below to determine which procedure applies to you.

These are some of the IRD Receiver BOOTS procedures. I would recommend removing the CARD prior to doing any of these, but it is entirely up to you.

RCA Receivers

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1st Generation - RCA DRD102RW
RCA Soft-Reboot procedure
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  • Pull out the Access Card.
  • Hold down the Power button and the Down Arrow button on the receiver at the same time. Hold for 15 seconds.
  • Turn on the receiver.
  • Press Select button twice.
  • Re-Insert Access Card when prompted. If it says card has expired, reinsert  it.
  • The receiver should now be turned on. It may be necessary to do this over again. You may also try it with the card in instead of removed. 

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1st Generation RCA Hard-Reboot procedure
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  • Pull out the Access Card.
  • Hold down the Power button and the Down Arrow button on the receiver at the same time. Hold for 15  seconds.
  • Unplug the receiver from the wall while holding down the buttons. Hold for 15 seconds.
  • Plug the receiver back in while still holding down the two buttons. Hold for 15 seconds.
  • Turn on the receiver.
  • Press Select button twice.
  • Re-Insert Access Card when prompted. If it says card has expired, reinsert it.
  • The receiver should now be turned on. It may be necessary to do this over again. You may also try it with the card in instead of removed. 

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2nd Generation - RCA DRD403RA
RCA Soft-Reboot procedure
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  • Pull out the Access Card.
  • Hold down the Power button and the Down Arrow button on the receiver at the same time. Hold for 15 seconds.
  • Turn on the receiver.
  • Press Select button twice.
  • Re-Insert Access Card when prompted. If it says card has expired, reinsert  it.
  • The receiver should now be turned on.
  • It may be necessary to do
    this over again. You may also try it with the card in instead of removed. 

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2nd Generation RCA Hard-Reboot procedure
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  • Turn receiver power off.
  • Remove the access card.
  • Unplug the receiver.
  • Allow unit to sit overnight (approx. 6 hours)
  • Insert the access card, reconnect to AC power, and turn receiver power on.

    *OR*
  • It has been found that by pushing the TV/DSS and Down Arrow on the front of the receiver and then navigating to the TEST button on screen and then pushing select.
  • The test will run for a minute or two and then give you option to select STOP on screen.
  • Select STOP.
  • At this point the receiver will do a hard reboot.

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3rd Generation RCA - RCA DRD223RD
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Some users of RCA model receivers have has success with these steps:

  • Remove the access card and press down arrow and power on/off keys at the same time and hold them down while tuned to channel 100
  • While holding the keys down pull the power cord from the electrical outlet
  • While still holding the keys down wait 60 seconds and then plug the power cord back into the electrical outlet
  • Insert your access card and release the keys all while on channel 100

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4th Generation RCA - RCA DRD221RD, RCA DRD222RD
Soft-Reboot procedure
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  • Hold down top three buttons and wait till you get a message on the screen saying looking for signal. You will get a bunch of strange stuff on the screen before that .. don’t worry. :)

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5th Generation - RCA DRD420RE , RCA DRD523rr
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  • Pull access car
  • Power reset ( power & down button at same time )
  • Keep holding buttons
  • Plug out
  • Keep holding buttons ON YOUR IRD.. NOT THE REMOTE
  • Plug back in and unplug while holding power and down (a total of 4 to 5 in and outs)
  • Then put back in card unit if possible with a diff card (plugged in at this point)
  • Problem should be gone

Sony Receivers

Determine the model number.  If you still have the box it came in, on the outside of the box will be a model number. If you don't have the box look on the metal plate on the back of the receiver.

If the model number goes something like: SAS-BS1 (note the 1 in the series), then you have a first Generation unit. If the model number goes something like: SAS-BS2 (note the 2), then you have a Second Generation unit.

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1st Generation Sony Soft-Reboot procedure
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  • Push and hold the Exit and Down Arrow button on the receiver at
    the same time.
  • Receiver will soft-reboot at this point and restart.
  • Power off and then back on.

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1st Generation Sony Hard-Reboot procedure
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  • No procedure developed.

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2nd Generation Sony Soft/Hard-Reboot procedure
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  • To do a hard reboot on a second generation Sony push and hold the TV/DSS and Down Arrow at the same time.
  • A Menu will come up at this point and you want to select TEST on the screen.
  • Once the test is complete select STOP on the screen and the system will do a hard reboot and restart.

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3rd Generation Sony Soft/Hard-Reboot procedure
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  • Just unplug it for 15 minutes and plug it back in and it works " supposedly :)

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4th Generation Sony Soft/Hard-Reboot procedure
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  • Hold down the down and the guide buttons for 15-20 secs screen will turn blank then look for signal

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NOTE: The below Sony Info generally works on 1st and 2nd generation Sony receivers. The serial info as well. Some do, some don't. Give it a try!

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Sony Service Test
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  • Press the TV/DSS and DOWN ARROW buttons at the same time on the unit (not the remote).
  • You will be presented with a screen where you can test the DSS unit and see what software versions and similar things the unit is currently using.
  • You can also enter a dialing prefix to the number the unit uses to dial out. (if you have to dial 9 for an outside line) You can also enter a number in a series of boxes across the top of the screen. I heard the unit will dial out to the number placed there but this is unconfirmed. 

Uniden/Memorex Receivers

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Uniden/Memorex Soft-Reboot procedure
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  • Make sure you Access Card is out of the receiver while doing this!
  • Push and hold the TV/DSS and Down Arrow button on the receiver at the same time and a hidden menu will pop up on the screen.
  • Use the remote or front panel arrows to navigate to the RESET button on screen and then push select.
  • The receiver will power itself off.
  • Wait a few seconds and power it back on and re-insert your Access Card.

Hughes Receivers

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Hughes Soft-Reboot procedure
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  • Press the and hold the Power button down.
  • Press the Down button, Up button, then the Down button.
  • Release the Power Button.

 

 

 

 

 

 

 

 

 

 

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